We often say that because we don’t know what else to say, at times like these. As if the people affected weren’t already doing the best they can under the circumstances. “Is there anything I can do?” is probably more appropriate, even though quite often there isn’t, in the short term. At least it lets people know you care and are thinking about them. And maybe, if not now then perhaps soon, there will be something you can do.
I have both friends and family in Texas and Hurricane Harvey is turning into a Katrina-class event, especially in the Houston area. I remember Katrina. We were over a hundred miles inland and still got hammered, New Orleans was mostly under water, and the I-55 corridor was packed with people fleeing north. A lot of them never got to go home. If Harvey is even half as bad, it’s more than bad enough.